Course curriculum

  • 1

    TRAINING SCHEDULE

    • Tentative Training Schedule
  • 2

    WK1 - Overview / Getting Started

    • Role of the Admissions Advisor

    • Lifecycle of Patient

    • Office Setup / Lighting

    • Creating the Ideal Patient Avatar
  • 3

    Wk 1 & 2: Goals & Motivations

    • Consultative Admissions Overview

    • ROF 1 - Consultative Admissions Script

    • Goals & Motivations Worksheet

    • Common Goals & Motivations

    • Goals & Motivations with Dr. Heather
  • 4

    Wk 2: Audio Files on the Script

    • AUDIO_Script 1

    • AUDIO_script 2

    • AUDIO_script 3

    • AUDIO_script 4

    • AUDIO_script 5

    • AUDIO_script 6

    • AUDIO_script 7

    • AUDIO_script 8

    • AUDIO_script 9
  • 5

    Scripting & Training Guidelines

    • ROF 1 - Consultative Admissions Script

    • ROF 2-post 30 Day - Consultative Admissions Script

    • ROF 2-post 90 Day - Consultative Admissions Script

    • Goals & Motivations Worksheet
  • 6

    Example - Lab Analysis from Clinical Team

    • Lab Analysis with DrB - clinical team responsibility

    • Lab Analysis with DrH
  • 7

    Wk 3: Preparation for ROF

    • How to Share Your Screen on Zoom

    • How to Access a Patient's Chart

    • How to Locate the Video Analysis

    • Prepping for a Patient - analyzing paperwork
  • 8

    ROF Recordings

    • ROF - Yelena F. - 1

    • ROF - Yelena F. - 2
  • 9

    Reviewing Finance Options

    • Explaining Insurance Benefits

    • Reviewing the RAP (Recommended Action Plan)

    • Financing Options Reviewed